Privacy Policy

This Privacy Policy describes how AI Swiss Group ("we", "our" or "Company") collects, uses and protects personal data of users of our website aiswissgroup.ch ("Site"). We comply with the requirements of the European Union General Data Protection Regulation (GDPR) and the Swiss Federal Data Protection Act (Swiss DPA/DSG).

AI Swiss Group Ruhsitzstrasse 29 9000 St. Gallen, Switzerland Email: privacy@aiswissgroup.ch

We may collect the following categories of personal data: • Contact data: name, email, phone number, company name • Request data: information you provide through feedback forms • Technical data: IP address, browser type, operating system, site visit data • Cookies: data collected through cookie files (see Cookies section)

We process your personal data for the following purposes: • Responding to your inquiries and providing information about services • Fulfilling contractual obligations • Improving our site and services • Sending marketing communications (only with your consent) • Complying with legal obligations

We process your data on the following legal grounds: • Consent: when you explicitly agree to processing (e.g., newsletter subscription) • Contract performance: when processing is necessary to fulfill a contract with you • Legitimate interest: to improve our services and ensure security • Legal obligations: when we are required by law to store data

We do not sell or transfer your personal data to third parties for marketing purposes. We may transfer data to: • Service providers who help us operate (hosting, analytics) • Government authorities as required by law • As part of corporate transactions (merger, acquisition) All our service providers are required to comply with GDPR and sign data processing agreements (DPA).

Data is stored on servers in Switzerland and the European Union. If data is transferred outside the EU/Switzerland, we ensure an appropriate level of protection through Standard Contractual Clauses (SCC) or adequacy decisions.

We store your personal data only as long as necessary for the purposes described in this policy, or as required by law: • Customer data: for the duration of the contract + 10 years • Feedback form data: 2 years • Analytics data: 26 months

You have the following rights regarding your personal data: • Right of access: obtain a copy of your data • Right to rectification: correct inaccurate data • Right to erasure: delete your data ("right to be forgotten") • Right to restriction: restrict processing of your data • Right to portability: receive data in machine-readable format • Right to object: object to processing based on legitimate interest • Right to withdraw consent: withdraw given consent at any time To exercise your rights, contact us: privacy@aiswissgroup.ch

Our site uses cookies to improve user experience. We use the following types of cookies: • Necessary: for site operation (session, language) • Analytical: for understanding site usage You can manage cookie settings in your browser or through our consent banner.

We apply technical and organizational measures to protect your data: • Data encryption in transit (TLS/SSL) • Data encryption at rest • Access control and authentication • Regular backup • Security monitoring

We may update this privacy policy. Significant changes will be communicated through the site or by email. We recommend periodically checking this page.

If you have questions about our privacy policy or want to file a complaint, contact us: Email: privacy@aiswissgroup.ch Address: AI Swiss Group, Ruhsitzstrasse 29, 9000 St. Gallen You also have the right to file a complaint with a data protection supervisory authority: • Switzerland: FDPIC (Federal Data Protection and Information Commissioner) • EU: supervisory authority of your country of residence